What we do
Driven by Craft, Defined by Excellence.
OUR SERVICES
Capabilities & Services
Bence are experts in the design and build of specialist vehicles and trailers. From a display vehicle to a command & control unit, a motorsport workshop to a fully integrated endoscopy operating theatre, we create the highest quality mobile spaces to meet every need.
Our History
The Bence Story
Started in 1983, James Brown reinvented the WH Bence legacy in Longwell Green, where it all began. Since then, the business has expanded both its capability and its customer base, offering a variety of mobile spaces to Emergency Services, NHS and private customers.
1982
When three of the region’s specialist vehicle companies went into receivership, putting James Brown out of work, he decided to launch his own company. Using an old coach painting shop, a bank loan, six coachbuilders and two painters, WH Bence Ltd was born.
1983
The Bence site includes three build bays and a paint bay. A new wooden shed becomes the stores, with a Portakabin for offices. Expansion is rapid. More of the Longwell Green site becomes available, so we move our paintshop and add more building bays.
1987
Space is again at a premium so James purchases a site close by at Armstrong Way. It’s a family affair, with his brother building the new factory on the site which opened on 4 July 1988. It’s a remarkable day as the new workshop seemed absolutely enormous, which of course it is, being three times the size of our original unit.
1990
The panel shop was constructed in 1990 in response to changes in the construction of Bence trailer bodies. With the development of composite one piece insulated side and end panels a mechanical handling system was required to please the panel on the trailer frames. The new building was constructed with an overhead gantry to lift the panels. Initially the lifting frame was bolted onto new panels but this was not an ideal solution so the company invested in a vacuum lifting frame. The first vacuum lifting frame had to be replaced with an upgraded unit capable of lifting heavier panels.
2000
The requirement for a standalone service department emanated from the Company developing more complicated specialised vehicles, including hydraulic slide-out sides, hydraulic levelling, lifting rooves, air conditioning, Satellite connectivity and on-board power generation. It also became apparent that the regular maintenance requirement on our vehicles was problematic for our customers as a normal garage mechanic would not have the ability to work on vehicles of this complexity.
2004
Bence build a new paint preparation and spray shop facility on the Armstrong Way site. This includes a low bake oven with the latest paint extraction system, high tech air-powered wall mounted gantries for our sprayers to move easily across the vehicles, and a preparation bay with the latest dust extraction equipment.
2005
After 5 years of running the Service and Maintenance Department from our main facility and the continued demand to provide the service, Bence decided to invest in an additional property to be able to expand on this provision. The new 1.5 Acre site provided sufficient space and power hook up for up to twenty 13.6 meter trailers, as well as a new three bay trailer workshop built complete with a Rolling Road Break Tester and a service pit with a 10,000Kg vehicle lift jacking system. The workshop is used for repairs and servicing of Commercial vehicles and trailers Built and maintained by Bence. The site also benefits from and office block with seminar rooms for meetings and training plus office space showers and toilets.
2016
Bence were approached by customers about the potential of applying our design skill to building Command and Control Trucks and trailers for the emergency services and internal security. The size of command vehicles we have manufactured has varied in line our customers’ requirements, from Nissan 4×4 Patrol cars to 13.6 Meter Semi Trailers.
2016
In 2016 DEOS partnered with Bence to provide a complete service offering a greater level of support and maintenance for its customers going forward, aiming to save the Trust time and expense required to transport these files as well as reducing risk to these being lost or damaged enroute (i.e. data security).
2018
Due to increased demand for more complex internal and external livery schemes, creative design and innovative signage solutions on most projects we undertake here at WH Bence, in late 2018 talks began amongst our directors on establishing our own in-house creative division. This provides us and our clients the full in-house service, bringing this valuable resource under one roof allows us the ability to offer clients an exciting visual experience to complement our manufacturing expertise.
Bence
Leadership Team
Started in 1983 by James Brown, the business has expanded both its capability and its customer base, offering a variety of mobile spaces to Emergency Services, NHS and private customers.
Managing Director
Oliver Brown
WH Bence was founded the year I was born so I think this business has always been in my blood. I love the excitement of the ever changing work, from the design of the new version of the mini fire appliance to creating a mobile hospitality space.
Production Director
Edward Brown
With Bence in his blood, Edward could from an early age be found at the company, either having a go at fabrication or spraying vehicles in our paint shop. In 2007 Edward officially joined Bence part time in the design team whilst attending University.
Chairman
James Brown
In 1982 James was an expert coachbuilder working for one of the South West’s leading specialist vehicle companies. When the company went into receivership, putting James out of work, he decided to launch his own company.
Company Secretary
Sue Brown
Having started my career as a Pharmacist it was quite a dramatic change to move over to the world of vehicle production! I came to Bence to be part of my own business and to work alongside my family.
Documentation
Our Policies, Memberships and Certifications
Our policies, memberships, and certifications reflect our dedication to quality, safety, and continuous improvement, ensuring that every project meets rigorous industry requirements and best practices.
